Job Title: |
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Customer Service Representative |
Category: |
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Client Services |
Total Positions: |
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3 |
Job Location: |
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Lahore |
Gender: |
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Female |
Age: |
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22 to 27 years |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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2 Years |
Salary Range: |
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PKR 20,000 to 35,000 per Month |
Apply By: |
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Nov 23, 2021 |
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Job Description: |
ilmi City is looking to hire a full-time Customer Service Representative (CSR). This is for Lahore Office.
Minimum Qualifications:
Minimum Bachelors or equivalent practical experience of 2 years.
Responsibilities
- Answering customer inquiries, entering and give details about our courses.
- Convince students to take admission in our courses.
- Investigating customer problems and/or complaints to a successful resolution.
- The resource must be fluent in English & Urdu language.
- The resource should have a confident personality.
- Should have the ability to meet his monthly sales target.
- Working effectively in a team environment to meet goals and objectives.
- Provide expert answers to questions about courses, pricing, and availability.
- Capture clients’ comments and feedback regarding market trends and pricing.
- Communicate with customers via phone, email, and chat.
- Solve customer problems and find the best possible solutions.
- Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
- Outbound and inbound call center experience would be added value.
- Sales, customer support and follow up through telephone, chat email along with interdependent coordination
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Company Information |
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Company Name: Ilmi City Company Description: .
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