| Job Title: |
|
Customer Support Officer |
| Category: |
|
Client Services |
| Total Positions: |
|
1 |
| Job Location: |
|
Lahore |
| Gender: |
|
No Preference |
| Age: |
|
25 to 35 years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
1 Year3 Years |
| Salary Range: |
|
PKR 20,000 to 30,000 per Month |
| Apply By: |
|
Apr 21, 2019 |
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| Job Description: |
- Respond to customer service Live chat and email enquiries
- Undertake multiple tasks whilst actively listening to resolve customers needs
- Support the team through general administrative duties and data entry
- Liaise with internal and external stakeholders in a professional manner
- A drive and energy to succeed
- Manage escalated issues and ensure the customers needs are always met
- Record customer information on CRM systems and experience with Live chat softwares
- Previous experience in customer service
- Strong customer service and communication skills (verbal and written)
- Self-directed and motivated with an innovative approach to conflict or issue resolution
- A mature and professional attitude
|
| Required Skills: |
| Previous experience in customer service |
| Company Information |
|
|
Company Name: Ajooba Pk
Company Description:
Ajooba pk is a retail online store with wide range of products that include Fashion, Electronics, Lifestyle, Sports & Travel, Beauty and more.
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